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Take advantage of the Speech Recognition
Technology to make your banking
transactions fast and simple: express
your request verbally instead of typing.
Say “Main Menu”
To go directly to the main options menu
Say “Loss"
To report a lost or stolen card
Say “Change PIN”
To change your PIN for access in
MARFIN Direct - Phone Banking & Voice
Banking
Say “Stock Market"
To get information on the evaluation of
your Portfolio or to give stock exchange
orders
Say “Information"
To get information on the balance of
your Credit Cards or Loans
Say “Transactions"
To Pay Bills or Transfer Funds
Say “Accounts"
To get information on the Balance or
Transaction Details of your Deposit
Accounts
Say “Products & Services"
To get information on the Bank’s
Products and Services
Say “Agent” or press zero
To speak to an Agent of MARFIN Direct
- Phone Banking
You can interrupt the dialogue at any
point by using key words such as Loss,
Change PIN, Main Menu, Stock Market,
Information, Transactions, Accounts,
Products & Services, Agent, to go
directly where you want without any
delays.
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